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QFO: Making People Care

Questions from Operators

Questions From Operators

Q: “What can you do to make people care about delivering best service?”

A: “Nothing.”

[Could be service, food, sales, profits, cleanliness, organization, manners, other people, etc…]

You can’t make people care about anything. They have to care about something on their own (values). The only thing you can do with people who don’t care about your business is to replace them with people who will (shared values).

Same goes for motivating people. You don’t motivate people. You can only create an environment in which they are inspired enough to motivate themselves to do best work.

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You Have Two Options:

  1. Grow your business.
  2. Make excuses.

Our powerful business programs are about helping you and your business master the fundamentals and create positive, long-term opportunity. No other program(s) offers more value with the immediate impact or greater ROI than ours or creates the level of impacting and sustainable change necessary to grow your business.

Call Us Toll Free 888-998-8744 or use the contact form to talk about how we can help you realize an opportunity.

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About Jeffrey Summers

Jeffrey has spent four decades in various Marketing, Operations and Business Development roles in corporate, franchise and independent concepts. He is widely recognized by his peers as one of the leading voices in the Foodservice/Hospitality industries. As a hospitality business expert, Jeffrey now devotes most of his time to helping owners/operators and their organizations both create and achieve their business objectives. Jeffrey's clients include: fast food, QSR's, casual full-service, fine-dining, private clubs and banquet facilities, hotel/foodservice, resorts, sports facilities, corporate dining. catering businesses and retail concepts. More About Jeffrey. | More About SHG. 

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