“Trust begins to emerge when we have a sense that another person or business is motivated by something which is more in line with our own values.”
~ Jeffrey Summers
Can I guarantee your success if you enroll in one of our programs?
Honestly? No one can guarantee that you will have success with any program or service offered by anyone. My level of guarantee to you is based on your level of ambition, self-discipline and commitment to the change you seek as well as your desire to listen, comprehend and act on our advice. My job is really to be in your face with the truth, whether or not you like it, or agree with it. You will never be able to say that you were never told about or never shown something important to your success. If you don’t want to hear the truth about you or your business, then these programs are not for you.
I can guarantee you will understand why you’re not having the success you really want and deserve and what you should be doing to build a thriving and successful business. Then, if you decide to do something to change your situation, I will show you how to do so – on your own, with my help and support.
I can also guarantee my effort to make you a success or I will work for free until you are satisfied that we have done everything possible on our end to help you build the best business.
So how does that work you ask?
My “real world” programs are more intense and outcome driven than any other programs offered anywhere by anyone. Which is why I can offer you the following two-part guarantee.
#1. The qualitative part to our programs is very easy to understand. My name is on every product, service, article, form, template and piece of advice I give. And since everything I do or say is a direct reflection of who I am, if you do not think any product or service you have bought from me is effective for you and your business, then I will work for free until you do!
#2. The quantitative value of our programs is also very straightforward. Our goal is a 1,000+% increase in either cost savings or top-line sales (or a combination of both). For example, say you purchase a 12 month Coaching program for $25,000. I guarantee you a $250,000 return on your investment or I work for you, for free, until you achieve it. Obviously, before we agree to hire you as a client, you (the operator) and I will mutually agree on the business goals and metrics up front so we both understand all expectations.
You will also find me calling you 6 months after you have used my product or service and asking how things are going. Sometimes I just pop up on your doorstep for lunch and see for myself. I don’t stop adding value to our relationship just because the checks stop coming!
How We Can Help
At its heart, business development is all about figuring out how fundamental forces can be combined together to create opportunities for growth.
I’ve spent the best part of 33+ years building successful hospitality businesses. But I’m never surprised at the failure rates for our industries: 24% of you will go out of business in your first year – 76% by year three.
Why? It all boils down to this: The operator did not know what he didn’t know. And it killed his business.
We have spent decades successfully honing our abilities and experience to understand how to create/build/manage/lead great hospitality businesses. We can help you design, finance, build, staff, train, create, market, and duplicate a successful hospitality business.
Our intense, professional programs can make a tremendous impact on your business by focusing on the fundamentals:
- Perspective – Build your vision into a long-term success from the beginning.
- People – Attract, hire, grow and retain world-class talent.
- Performance – Systems and process design and implementation.
- Products – Create the best tactics to use in rounding out your businesses sales potential.
- Profits – Build sales and profits through a focus on creating steady long-term success. Create a more profitable and effective brand presence in the eyes, minds and hearts (and wallets) of your community.
Where does your opportunity lie?