The Importance of Listening to Guests

Today we’re talking about how important it is to listen to your guests and get actionable feedback.What happens when you do and what happens when you don’t

*Operational Note: We are no longer using BlogTalkRadio for our podcasts. Instead we are recording our own. So the audio should be much clearer. They are all mps’s and will be available in itunes shortly.You can still listen to all back episodes on BTR for now but we will add them to the SHG®WW site as mp3’s sometime in the coming week. They will be available through our own channel on iTunes and will utilize an RSS feed if you like. You gotta love technology. We think it’s much best. Hope you do too.

You Have Two Options:

  1. Grow your business.
  2. Make excuses.

Our powerful business programs are about helping you and your business master the fundamentals and create positive, long-term opportunity. No other program(s) offers more value with the immediate impact or greater ROI than ours or creates the level of impacting and sustainable change necessary to grow your business.

Call Us Toll Free 888-998-8744 or use the contact form to talk about how we can help you realize an opportunity.

Jeffrey Summers - Founder/Principal, Summers Hospitality Group
Jeffrey Summers - Founder/Principal, Summers Hospitality Group
Jeffrey has spent over 3 decades in various Marketing, Operations and Business Development roles in corporate, franchise and independent concepts. He is widely recognized by his peers as one of the leading voices in the Foodservice/Hospitality industries. As a hospitality business expert, Jeffrey now devotes most of his time to helping owners/operators and their organizations both create and achieve their business objectives. Jeffrey's clients include: fast food, QSR's, casual full-service, fine-dining, private clubs and banquet facilities, hotel/foodservice, resorts, sports facilities, corporate dining. catering businesses and retail concepts. About Jeffrey. 
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