I have spent four decades creating, operating, Coaching and consulting with successful food service concepts that include national and international chains, franchises and independent operators. I’m an award winning business Coach, consultant, speaker, writer and blogger offering real world Coaching and consulting help on every facet of the food service & hospitality business.
I am the principal and founder of Summers Hospitality Group®, a global, full-service, Hospitality Coaching and consulting firm based in Fort Worth, Texas. Besides helping clients build success by working with them one-on-one, I frequently speak at and attends numerous industry events as well as at local, state and national small business groups in order to share my passion for the business of food and hospitality.
(Use the above for a short form biography should you need one.)
Why Operators Call Me
Expertise On Demand
I don’t think you should ever seek help from someone who has never successfully done what it is that you want to do. There is simply no substitute for successful experience. I’m not a theorist. I am a successfully experienced operator. When you face a challenge, you want someone who has been there before, found a solution and achieved successful outcomes. Utilizing my four decades of successful experience allows you to get the exact fit you need to solve a problem or take advantage of any given opportunity.
If you’re unsure about what you need to do or about where you can turn to for help, then just call me toll free and discuss your situation totally free and confidentially. It’s the last call you need to make in order to find help with either your situation or the ability to take advantage of an opportunity to grow your business.
Why hire additional staff for one single problem or task? Often, you need help on a temporary basis to address an immediate or intermittent need or solve a problem. Once the crisis is over, the staff becomes unnecessary overhead.
Hiring us allows you to address the issue(s) without committing to a long-term employment relationship.
We also utilize either a consulting methodology or a coaching methodology (or both) when addressing our client’s needs. This makes the project or engagement more affordable and offers the ultimate flexibility for any operator of any size or concept to take full advantage of our experience and expertise in order to get help or to realize a particular opportunity.
You don’t always need to pay a premium to add costly experienced business managers to your permanent staff. Making Summers Hospitality Group® available to your less seasoned players means that you can save money without putting your business at risk. You pay only for the expertise you need, when you need it. You also pay for the work alone–not the employment taxes, benefits, and other overhead costs associated with increasing headcount.
100% Effective Guarantee
The products and services offered by me at Summers Hospitality Group® have a high degree of real world value. In addition, the cost can be spread out over time if necessary (for ongoing clients) and everything we do, comes with our 100% Effective Guarantee!
Continued Follow-up & Support
We also don’t just cut and run after the smoke (and the check) clears either. We continue to follow up with you up to several months afterward, to monitor your progress and advise you on continuing to work your plan or change it if factors warrant.
Sometimes you just need a fresh point of view, from someone without a stake in preserving the status quo. We can provide that objective view of the issues and help find solutions you may have overlooked.
Why Media Call Me
I’ve written over 1,000 articles and given dozens of interviews and speeches, all which have been featured in numerous industry websites, magazines, newsletters, blogs and forums including:
The Goal Is Simple: To provoke a deeper and more effective understanding within Hospitality leaders of the need to achieve positive, sustainable growth in themselves, their people and their business.
I constantly travel the country speaking on topics such as marketing, operations, staffing and any general or specific business issues related to the food service and hospitality industry or I can create a unique presentation just for your group or business.
SHG® clients run the gamut of restaurants, hotels, spas, nightclubs, QSR’s, cafeterias, fast food, convenience stores, casual full-service and fine dining businesses, banquet and catering facilities and numerous other retail businesses.
We Build Strong Brands
Summers Hospitality Group’s programs are focused on optimizing results and helping operators maximize their business’s potential. After discussing your needs and opportunities, we customize a proposal that contains specific objectives, measures, and options for how we may work together to achieve your desired outcomes.
We engage in all aspects of hospitality management and have a proven track record in developing brands and turning these brands into market-leading businesses. We provide systems and services that improve all areas of your hospitality business.
The Bottom Line
Here are three amazing benefits of participating in our programs – they are in fact three indisputable reasons why everyone should:
- You get better.
- You get better faster.
- Eventually you become your own business coach.