I have developed our Coaching programs to leverage my commitment to doing three (3) things:
1. Produce Results
What good is a program if it doesn’t help/move/motivate/inspire you to get things done? This program will do that – IF you’re ready to make the commitment to working on your business and not merely in your business. Then I will Coach you to achieve your business goals!
I don’t think your goal is to spend a small fortune on books, tapes and manuals, then let them sit on your bookshelf collecting dust. So I don’t sell you a book of systems and forms. I Coach you on how to get things done in your business – how to execute on a daily basis in order to achieve the success you want. Plus, I give you (read free!) the operational systems as a part of your Coaching experience.
2. Create Value
We create value two ways:
- I personalize the Coaching experience for you, your staff and your business. This isn’t cookie cutter or lowest common denominator stuff, we take an honest and realistic look at you and your business – where both are at today. Then we work towards taking you to the next level by using real-world, proven, get-it-done systems and processes used by some of the most successful Hospitality businesses in the world. Big or small, new, old or anything in between – makes no difference.
- We focus on innovating your business and your thinking – not solely on solving problems. We do this because solving problems does nothing but get you back to the same level of execution you were at before you encountered the problem. Innovation is what propels you forward.
3. Keep Investments To A Minimum And ROI At A Premium
A Coaching program can be powerful and not cost you a gazillion dollars. Everyone who wants to build the best business should be able to afford the help to do so.
We also think you should be able to know – up front – what the ROI will be. Our goal is always to achieve a 1,000% ROI for you and your business. We believe in this so much, we put in it our guarantee!
We will cover the multitude of areas that are huge opportunities waiting for you to take advantage of, all in a single Coaching package.
Why? Because you shouldn’t have to pay thousands of dollars to learn about a single segment of this business ( i.e. food cost, beverage cost, marketing, menus, etc…) then have to do it all over again when you encounter or want to grow into another segment (i.e. catering, 2nd stores, retail, etc… ).
Begin Building A Competitive Advantage Today
Then add a business coaching system designed with your employees in mind which offers the following benefits:
- Increased Productivity: SHG strives for a 10-fold return on investment (ROI) on Coaching
- Improved Job/Employee Fit: Many employees need objective and ongoing feedback and Coaching is the perfect model for this. Employees who are part of a career and talent development initiative, including Coaching, have a plan for progressing professionally.
- Increased Sales & Profits: The Gallup organization has documented that companies whose employees are engaged (well matched to their jobs and enjoying what they do) lead to increases in the most critical bottom-line metrics: sales and profits.
- Improved Morale & Engagement: Employees who feel valued will perform best, stay longer and contribute more both the business ability to drive top line sales and bottom line profits.
- Sustained and Enhanced High Performance: Gone are the days when coaches were used only to address performance problems. Now Coaches are used to optimize the high performers by keeping them moving on to new challenges to contribute to the business.
There are eight formal coaching steps that the best leaders and the worst bosses do differently. To gauge where you stand on the coaching spectrum, evaluate how you do in each of these areas:
- Communicate clear performance goals and expectations.
- Meet regularly in one-on-ones for coaching.
- Ask for a summary of results and activities.
- Set plans and commitments.
- Keep commitments and action plans.
- Praise progress and recognize positive results.
- Provide timely and regular feedback and guidance.
- Make the time to coach in formal one-on-ones and builds positive relationships with high expectations.
"Everyone Needs A Coach"
All of our programs are built to make you a success. Which means we build them according to your specific and unique needs. This doesn’t mean we “customize” them to fit your business (which means nothing more than taking a templated program and tweaking it to fit your situation). We personalize them 100% from the beginning to ensure that we leverage every unique aspect of your business in order to innovate your ability to create success. This is a very critical difference.