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Consulting

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WE BUILD STRONG BRANDS

Summers Hospitality Group’s consulting services are focused on optimizing results and helping operators maximize their business’s potential. After discussing your needs and opportunities, we customize a proposal that contains specific objectives, measures, and options for how we may work together to achieve your desired outcomes.

We engage in all aspects of hospitality management and have a proven track record in developing brands and turning these brands into market-leading businesses. We provide systems and services that improve all areas of your hospitality business.

Each engagement is different. Each one has different variables at play, actors, strengths, weaknesses, markets, etc… Not to mention that each business is in a different stage in its life cycle.

We will talk over with you what your goals and objectives are, determine appropriate outcomes and a baseline for starting the project and then plan and execute at your location. As with all SHG programs, there is no time-based fee component for this program. We begin after the plan is approved and work through to the completion of all outcomes, no matter how long it takes. Due to the unique nature of this work and the unique demands of each individual brand, the investment for this program can only be quoted once we determine the scope of your project.

Process

  1. We listen to you as you outline your need.  Sometimes we utilize OnsiteReviews.
  2. We then devise an innovation strategy for your business and price it according to the amount and degree of work we need to provide in order to achieve your goals and desired ROI.
  3. We then offer you three options with varying degrees of value.
  4. You then select your option, make payment and then we schedule the work.

My Project Consulting Experience


PeopleWorx™ is the SHG program for staffing & training your business. Clients who request this service typically face the challenge of building or changing their organizational cultures, a process which is difficult, time consuming, and requires a systemic approach. Summers Hospitality Group can help you identify the desired values and culture, tailor a process that better provides for attracting, hiring and retaining the necessary talent to build a successful Hospitality business. This program includes:

  • Attraction|Hiring
  • OJT
  • Retention
  • Culture
  • Performance Development
  • Engagement
  • VoE Program

EventWorx™ is the SHG program for business & professional development. Clients who request this service typically realize their professional development efforts have been hit or miss, and thus are ineffective in meeting their needs in a systematic way. Using a results-oriented approach, Summers Hospitality Group ensures that all professional development programs are tied to specific business outcomes. We also suggest strongly that each one includes an evaluation process in order to demonstrate the extent to which it has achieved its desired outcomes. Our programs include:

  • Learning Development Workshops
  • Digital Learning
  • Meeting Facilitation
  • Public Speaking
  • MIT|Leadership Development

BizWorx™ is the SHG program for operational development. Clients who request this service typically are mystified about what return or value, if any, they are getting from existing processes – i.e., whether the business is|can achieve intended cost|profit goals. Alternately they may want to discover how existing processes can be improved. Summers Hospitality Group can design effective business processes, including an evaluation process to ensure you can continue to assess them on an on- going basis. These programs include:

  • BOH|FOH|TOH Systems & Processes
  • Service Models
  • Beverage Programs
  • Cost Controls
  • Culinary Development
  • Profitability
  • Catering|Delivery
  • Menu Engineering
  • VoG Program

GrowthWorx™ is the SHG program for business development. Clients who request this service either are at a loss as to what direction their businesses should take, or they know where they want to go but are unsure how to get there. Summers Hospitality Group can assess your organization’s strategic plan or help you develop one that includes a clear blueprint for action. This program includes:

  • Sales|Marketing|Branding
  • Business|Marketing Plans
  • New Business Openings
  • Digital Strategies
  • Expansion
  • Turnarounds
  • Leases
  • Contract Management
  • Strategic Planning
  • Franchising
  • Information Technology

For pricing and other options see “SHG Program Pricing”

The Bottom Line


Here are three amazing benefits of participating in our programs – they are in fact three indisputable reasons why everyone should:

  1. You get better.
  2. You get better faster.
  3. Eventually you become your own business coach.

Try it for yourself and see!