Custom Inovations

All of our programs are built to make you a success. Which means we build them according to your specific and unique needs. This doesn’t mean we “customize” them to fit your business (which means nothing more than taking a templated program and tweaking it to fit your situation). We personalize them 100% from the beginning to ensure that we leverage every unique aspect of your business in order to innovate your ability to create success. This is a very critical difference.

Partnering With Jeffrey

Your Experience Is Our Business

Not enough operators ask for help. It doesn’t matter if it’s macro issues like opening a new business or growth or micro issues like hiring their first General Manager or engineering their menu. The real reason nearly 3 out of every 4 restaurants will go out of business in their first three years is because the operator didn’t know what he didn’t know.

It’s why accountants and lawyers are hired. It should be the same thinking that makes you understand how critically important for your long-term success it is, to hire a consultant/coach for your business.

You will achieve the level of success you deserve, much faster than going it alone and relying on yourself to navigate both the successes and failures in order to get to the other side.

I know. I’ve been there.

Our Free Consultation

Because I know that money is tight and talk is cheap, I’d like to provide you with a FREE, no-obligation review of exactly what I can do for you or your business. But first, I have to understand your needs and the opportunity.

So You Talk, I’ll Listen. I’ll examine with you, selected key factors effecting your businesses growth opportunities, identify potential performance gaps and a program to innovate through your existing issues and toward a more solid path for long-term success. I will then work out a proposal with you and come up with an outline that clearly shows:

  1. The real opportunities for your specific business.
  2. A program to realize them.
  3. What investment is required to realize the opportunities we identified.
  4. What the return on that investment (ROI) will be. (S.M.A.R.T. Goals: Specific, Measurable, Attainable, Realistic, Timely).

So you can either sit back and hope your world will change for the best or you can do the work others won’t and achieve the success others sit back and hope for. What will you do? What will the consequences be?

Media Inquiries

Need a hospitality industry expert source quickly? Let me know and I’ll get on it!

All urgent media inquiries should be made to: Jeffrey Summers +1-888-575-7115  Or email Jeffrey using the form below.

All calls are returned in less than 90 minutes. I want to be your source for all things hospitality.

If you’re a reporter seeking an intelligent, knowledgeable and trusted source for hospitality industry pieces, you should look no further than myself. I have been a go-to hospitality industry expert for over four decades, providing in-depth analysis, story ideas, statistics and a seasoned perspective to some of the top news outlets worldwide, including Fortune, Forbes, The Wall Street Journal, Smart Money, The New York Times, USA Today, Entrepreneur Magazine and many more equally admired news and business organizations worldwide.

I am one of the most experienced and trusted hospitality consultants in the world.  I have a very unique insight on the hospitality industry and bring a high degree of dynamic, passionate and successful experience to help add color and give context to any industry-related story you may be working on.

I am extremely personable, comfortable in front of a camera and experienced in conveying complex information to the general public. I understand the urgency of deadlines (given my training in journalism), especially in the digital age. Give me an idea of the questions you’re looking to have answered so I can start working on providing you with the appropriate background,  insight and analysis.

Need some ideas? If you don’t have a specific story or tight deadline but cover the business/hotel/retail, marketing or business beat, contact me anyway to brainstorm some unique story ideas.

And if I can’t help, I’ll help you find a source that can.  My job is to make your job easier. I am happy to be quoted, but that’s not the motivation. My motivation is to extend my hospitality – it’s in my blood. If I or a client of mine is not a fit for your story, I will put my team to work for you to find someone that is – it’s the right thing to do and I’d love to earn your top-of-mind awareness.