Founder, Principal, Summers Hospitality Group
I have spent four decades creating, operating, Coaching and consulting with successful food service concepts that include national and international chains, franchises and independent operators. I’m an award winning business Coach, consultant, speaker, writer and blogger offering real world Coaching and consulting help on every facet of the food service & hospitality business.
I am the principal and founder of Summers Hospitality Group®, a global, full-service, Hospitality Coaching and consulting firm based in Fort Worth, Texas. Besides helping clients build success by working with them one-on-one, I frequently speak at and attends numerous industry events as well as at local, state and national small business groups in order to share my passion for the business of food and hospitality.
(Use the above for a short form biography should you need one.)
Expertise On Demand
I don’t think you should ever seek help from someone who has never successfully done what it is that you want to do. There is simply no substitute for successful experience. I’m not a theorist. I am a successfully experienced operator. When you face a challenge, you want someone who has been there before, found a solution and achieved successful outcomes. Utilizing my four decades of successful experience allows you to get the exact fit you need to solve a problem or take advantage of any given opportunity.
If you’re unsure about what you need to do or about where you can turn to for help, then just call me toll free and discuss your situation totally free and confidentially. It’s the last call you need to make in order to find help with either your situation or the ability to take advantage of an opportunity to grow your business.
Why hire additional staff for one single problem or task? Often, you need help on a temporary basis to address an immediate or intermittent need or solve a problem. Once the crisis is over, the staff becomes unnecessary overhead.
Hiring us allows you to address the issue(s) without committing to a long-term employment relationship.
We also utilize either a consulting methodology or a coaching methodology (or both) when addressing our client’s needs. This makes the project or engagement more affordable and offers the ultimate flexibility for any operator of any size or concept to take full advantage of our experience and expertise in order to get help or to realize a particular opportunity.
You don’t always need to pay a premium to add costly experienced business managers to your permanent staff. Making Summers Hospitality Group® available to your less seasoned players means that you can save money without putting your business at risk. You pay only for the expertise you need, when you need it. You also pay for the work alone–not the employment taxes, benefits, and other overhead costs associated with increasing headcount.
100% Effective Guarantee
The products and services offered by me at Summers Hospitality Group® have a high degree of real world value. In addition, the cost can be spread out over time if necessary (for ongoing clients) and everything we do, comes with our 100% Effective Guarantee!
Continued Follow-up & Support
We also don’t just cut and run after the smoke (and the check) clears either. We continue to follow up with you up to several months afterward, to monitor your progress and advise you on continuing to work your plan or change it if factors warrant.
Sometimes you just need a fresh point of view, from someone without a stake in preserving the status quo. We can provide that objective view of the issues and help find solutions you may have overlooked.
My Career Overview
Four decades of chain, franchise and independent restaurant leadership resulting in one of the best performance track records in the industry.
Broad Restaurant Category Experience
Strategic brand leadership services provided to dozens of different categories of chain, franchise and independent brands from fine dining to fast casual.
Consistent Long Term Growth Performance
As the brand leader, delivered 18 consecutive years of positive same-store sales including a string of 200+ consecutive periods across 12 distinct brand engagements.
Driver of Growth & Value
Lead market penetration strategies and build-outs with both new-store openings and re-branding.
Strategic Turn-Around Expert
Led diverse area teams through successful turn-around plans in 6 months, or less, for 5 different companies previously experiencing sales declines.
Blue Sky Concept Development
Led the development of multiple next generation concepts that breathe life back into legacy brands and also new blue-sky concepts.
Jeffrey has written over 1,000 articles and given dozens of interviews and speeches, all which have been featured in numerous industry websites, magazines, newsletters, blogs and forums including:
I constantly travel the country speaking on topics such as marketing, operations, staffing and any general or specific business issues related to the food service and hospitality industry or I can create a unique presentation just for your group or business.
SHG® clients run the gamut of restaurants, hotels, spas, nightclubs, QSR’s, cafeterias, fast food, convenience stores, casual full-service and fine dining businesses, banquet and catering facilities and numerous other retail businesses.