“Train-The-Trainer”

Develop In-house Coach Trainers

Develop an in-house group of coach trainers to bring the benefits of coaching to your organization. We work with clients worldwide to tailor coaching programs as well as equip in-house coach trainers with the necessary knowledge and skills to deliver them. Once your trainers have successfully completed a Train the Trainer program, they will be able to roll out coach-training programs internally.

How We Work With You

We partner with you to customize a ‘Coaching for Performance’ program to suit your business and training needs.

Our Coaching Approach

Our coaching approach is built on the four decades of experience in delivering coaching solutions to hospitality businesses. Our coach training is highly interactive and takes advantage of accelerated learning techniques. Our style of training is ‘learning by doing’ so that learning is achieved through insightful peer and trainer feedback.

Develop In-house Coaching Competency

The first step for aspiring coach trainers is to develop their own coaching skills. High-impact coach training requires that authentic coaching behaviors are modeled. This is important because participants see the power of behaving in a coaching way and learn how to put it into practice. It is the key factor that differentiates our coach training. We specialize in building in-house training, coaching competence and transferring our skills and expertise to your trainers so that after a period of time your organization becomes self-sufficient.

How We Make You Better

Based on our research and experience working with top leaders in companies around the globe, managers need the following to excel:
  1. Clear Goals and Expectations: According to a Lock and Latham Study, with clear goals and expectations managers saw a 16% improvement.
  2. Training: According to an ASTD Study, companies in top quarter of training expense ($1,500 per year or more) average 24% higher profit margins.
  3. Communication: According to a Wyatt Study, with good communication there was a 30% increase in market value.
  4. Coaching: According to the Personal Management Association, coaching yielded an 88% positive impact.
  5. Leadership Flexibility: According to Blanchard, Hersey, Goleman, managers that incorporated leadership flexibility saw 15%-20% more results.
  6. Recognition: According to a Jackson ROI Study, there was a triple return on equity for companies with more recognition than those companies who do less.
  7. Promotions/Incentives: According to the Performance Improvement Institute, promotions and incentives had a 22% impact on results.
  8. Guest Loyalty: According to a Bain Research study, a 5% improvement in Guest retention improves profit 25% or more.
  9. Hiring: According to the Personnel Policy Service, the right hire saves 3 times the annual salary
Bespoke Solutions

All of our programs are built to make you a success. Which means we build them according to your specific and unique needs. This doesn’t mean we “customize” them to fit your business (which means nothing more than taking a templated program and tweaking it to fit your situation). We personalize them 100% from the beginning to ensure that we leverage every unique aspect of your business in order to innovate your ability to create success. This is a very critical difference.

Work With Jeffrey

If you are interested in talking about an opportunity,
please send me a message.

Contact Me

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