“Jeffrey Summers is a master of hospitality. He knows the industry from the inside out. He understands the Guest; he knows how to meet and exceed Guest expectations — and everyone needs to listen to what he has to say. His straightforward speaking style is refreshingly honest and to-the-point. Jeffrey simply delivers the insight you need to hear and not what you want to hear. This is what makes his message so powerful.”
— Ron Netanel, Brand Development Expert, IDealogic® Brand Lab
“Jeffrey is a consummate professional with a direct no-nonsense communication style. His consultative approach to business problems is bottom line driven and his clear, concise, action-oriented direction is famous for resulting in change quickly for individuals as well as enterprise organizations. Jeffrey has extensive experience in the hospitality industry and is considered a thought leader by his clients, peers and competitors. He never loses sight of the importance of the customer experience.”
— Toni Jacaruso, CEO, Jacaruso Enterprises
“I was a couple days from signing a lease on our second location when I stopped and caught an article Jeffrey had written about restaurant leases. I was intrigued and I called him. I was so impressed, I proceeded to hire him right in the middle of the free consultation to negotiate our lease. We just signed off on the LOI and we will have saved nearly $60,000.”
— N.H., New York
“Jeffrey Summers has an exceptional talent to cut clearly through the issues that impact business today. His communication, recommendations, and direction are clear and focused on resolving and improving the situation at hand. I highly recommend Jeffrey as a consultant and problem solver.”
— Andy Swingley, Managing Partner, Texas Roadhouse
“Our marketing was just the shotgun approach until I called Jeffrey and he helped us realize that a focused approach utilizing a real marketing plan that planned and measured outcomes would allow us to reach our growth goals. We are actually up over 40% consistently now and continuing to grow.”
— J.R., Chicago
“Not only is Jeffrey a dedicated professional, he is also a first class gentleman. Collaborating with Jeffrey always brings new insights and paradigms to the table. His no-nonsense communication style and attention to detail are traits all too rare in business today. I would recommend him to anyone without reservation that is looking to take their restaurant to the next level.”
— Steven Paul Matsumoto, Serial Entrepreneur
“We have been coaching clients for months now and Jeffrey has simply raised the level of our operation each and every month. We’re realizing increased sales and profits through improved operations, marketing, and staff coaching and have actually had to build out more space to accommodate the growth.”
— M.M., Texas
“Jeffrey has a keen intellect and isn’t afraid to use it. His well-reasoned and thoughtful insight, combined with his creativity and imagination, add up to a recipe for success for his clients. Nobody has impressed me as much as Jeffrey when it comes to fully grasping the complexities and nuances of brand marketing for this unique industry.”
— Ken Peters, Co-founding Partner / Creative Director, Nocturnal Branding Studio
“Our history with Jeffrey Summers began by hiring him to negotiate a restaurant lease for us. We were so impressed by his knowledge and no-nonsense approach that we hired him to be our consultant, which has helped us in too many ways to measure. I would and do recommend Jeffrey to anyone. Except the competition.”
— Ted Dorr, Founder, Double D’s Sourdough Pizzeria & TapHouse
“Jeffrey’s energy and enthusiasm for great business practices shine through all of his suggestions, hints and comments. He is a no-nonsense person that really wants businesses to succeed profitably. His words — you can’t work in the business, you must work on the business — are in my head daily when I start to lose focus. I am a better business woman, event producer and employer because of his efforts.”
— Amy Shackelford, CMP, Digital Marketing Expert
“I have spent thousands of dollars on every name brand consultant’s programs and systems in order to improve my business. They are all on the shelf gathering dust. I have not been able to find a way to achieve the outcomes I want and deserve, until I found Jeffrey. His support and exceptional real-world experience has helped me begin to realize the dream for my business that I first envisioned, but could never achieve on my own.”
— R.R., Boston, Massachusetts
“Jeffrey is an extremely talented business consultant and restaurant expert with a keen eye for detail. He is very easy to work with and always open to new ideas or suggestions that can improve results. Prompt to return phone calls, friendly, and not afraid to get into the technical side of things. I highly recommend Jeffrey for his professionalism and business experience.”
— Ben Cope, President/CEO, Internet Genius Consulting
“The wealth of knowledge and experience Jeffrey has brought to bear on all aspects of my operation has had tremendous impact in all areas of the business. Problem solving and critical thinking have allowed him to identify the rough spots throughout the operation and implement the correct solution.”
— J.P., Chicago
“Jeffrey is a business partner who stands firm for believing in you, your business and cares to go that extra mile to help you realize success in the ever-competitive hospitality industry. With a pragmatic approach and a fantastic sense of humor, Jeffrey works with his clients as a partner in their success.”
— Patti Blackstaffe, Executive Leadership Advisor
“Jeffrey was able to accomplish a task in just 3 days that took my staff literally 10 months to screw up.”
— H.T., London
“Jeffrey is very generous with his wealth of knowledge and keenly focused on creating great Guest experiences. His understanding of hospitality and its benefits for the bottom line is very informative.”
— Mark Hitri CEC
“I was able to increase my guest traffic almost 12% with just one idea Jeffrey helped me implement.”
— A.M., New York
“Jeffrey offers sound and practical advice. He stays on the cutting edge with the latest tools while using best practice principles one can only learn from years of experience. Rarely do you find a person with the combination of deep experience, forward thinking vision, high character, and trust. Jeffrey is one such person.”
— Michael Hartzell, Entrepreneur
“In this bad economy we are up over last year in a significant way. And last year we were open for lunch — this year we aren’t.”
— R.R., Massachusetts
“I just don’t know what to say. Jeffrey has simply changed our lives.”
— G.N., Texas
“Jeffrey is a walking, consulting, executing restaurateur. Thank God I called him before any of my competition did.”
— M.F., New York
“His leadership and accountability with my staff has positively influenced the morale of all employees in all departments. His commitment to delivering the promise to our staff and our Guests is unparalleled in our business.”
— K.S., Missouri
“Jeffrey could charm the bananas out of a monkey’s hands if he wanted them.”
— C.F., Texas
“What you have done here in just 30 days is simply amazing.”
— T.J., Nevada
“I found a gold mine.”
— J.G., Brisbane, Australia
“Simply fantastic Jeffrey.”
— J.F., Hong Kong
“If you don’t hire this guy, then you just don’t deserve success.”
— B.M., Texas
“My daddy is the best consultant in the whole world.” (I must divulge that this person is my daughter. I would have been in big trouble if I had not included it.)
— J.S., Texas
“This post is dedicated to @jeffreysummers who does great work.”
— David Aaker, Professor Emeritus, UC Berkeley Haas School of Business — Author, Managing Brand Equity
“He’s a little cocky but when you’re this good (and from Texas), what do you expect?”
— Steve Curtin
“You always have something great to say and people need to hear it.”
— Todd Shanks, Chef
“This gentleman is a Business GENIUS. Dashing, Charming, BRILLIANT and kind, Effective.”
— Staci J. Shelton
