Re-Imagining Hospitality

“You won’t build a better business if you continue to look at your existing business in the same old way.”

DISCOVER

WHO WE ARE

WE’RE A GLOBAL, FULL-SERVICE HOSPITALITY CONSULTANCY.

Our Coaching and consulting services focus on our clients’ most critical issues and opportunities: strategy, growth, performance improvement, organization, analytics, information technology, culinary, beverage, service, social/digital, new business openings, guest experience design, marketing/branding and much more across all sectors and geographies. We bring intensive, pragmatic and successful expertise, but are known for our holistic perspective: we capture value across every experience of any organization. We deliver a proven multiplier effect from optimizing the sum of the parts, not just the individual pieces.

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WHAT WE DO

We help our client-partners achieve real-world success. Leveraging our four decades in the Hospitality business, we blend strategic thinking with hands-on practicality, to develop and implement operational strategies that not only solve our clients’ most critical problems but help them to innovate their ability to grow themselves and their business.

A FEW OF THE CLIENT-PARTNERS WE'VE WORKED WITH

MEDIA-PARTNERS WHERE JEFFREY'S THOUGHT LEADERSHIP APPEARS

We create innovative .

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