What Keeps You Up At Night?

Two Questions That Keep Operators Up At Night:

  1. What really are the issues with guests? staff? vendors? your market?
  2. Where do you stand today and what must be done to achieve the level of success you desire and deserve?

OnsiteReview™ is my Strategic Business Audit process. This is a highly detailed and specific analysis of any or all areas of your business: cost controls, operations, hospitality, production, labor, sales, marketing, financial performance, strategic planning and any other area in which you need quick and fundamentally solid plans for improved performance.

My Process

I will come in to your business and scrutinize it from top to bottom and side to side to uncover every opportunity possible for you. I also look at your market and analyze potential strategies for you to leverage.

There are three options depending on your need.

  1. An intense 2-3 day event (single business, single issue area),
  2. 1 week event (multi-unit, entire business operation) or
  3. 2-4 week situation (entire market or business feasibility analysis)  that includes, multiple units, managers, staff, guests and you, the owner/operator and will more than pay for itself in just the first week you begin to implement the recommendations.

I will arrive the day before and begin early the next morning to:

  • Observe your operation throughout all of the dayparts you service,
  • Analyze financial outcomes,
  • Interview staff, managers and guests
  • Review past marketing efforts and outcomes,
  • Review your local-store-market potential, then
  • Submit my written report to you within 72 hours, and
  • Be available by phone to answer any questions or explain any part of the evaluation, at any time.
  • If desired, I will outline the change effort for you, using our programs and services.

This is not about changing anything just for the sake of change, but to dispassionately analyze what needs to take place in order for you to realize your success goals, given the strengths of both you and your business.

Lastly, 100% of the investment you make in OnSiteReview™ is deducted from any subsequent Coaching or Consulting program you choose, however, you are under absolutely no further obligation.

Some Of The Areas I Analyze

Front-of-the-House [FOH]

  • Systems & Processes
  • Service Design
  • Sales
  • Training For Performance & Development
  • Beverage Programs
  • Attraction|Hiring|Retention
  • Technology
  • POS Management
  • Staffing
  • Guest Management
  • Marketing
  • Cost Controls
  • Loyalty Programs
  • Coaching
  • And more

Back-of-the-House [BOH]

  • Systems & Processes
  • Menu Engineering & Development
  • Training For Performance & Development
  • Production Models
  • Cost Controls
  • Equipment
  • Attraction|Hiring|Retention
  • Technology
  • Layout & Design
  • Purchasing & Inventory
  • Coaching
  • And more

Top-of-the-House [TOH]

  • Systems and Processes
  • Cost Controls
  • Marketing
  • Shift Management
  • Training For Performance & Development
  • Leases
  • Business Plans
  • Mystery Shopping
  • Contract Management
  • Attraction|Hiring|Retention
  • Technology
  • Business Development
  • Coaching
  • And more

“I only work with ambitious leaders who want to define their future, not hide from it.”

For four decades, my Coaching, Consulting, & Learning Events have helped thousands of hospitality leaders worldwide, build successful businesses. Call or text me at +1-817-797-2929 or email me at Jeffrey@JeffreySummers.com.
Let's Get Started Today!