Coaching Program Overview
Clients who request this service typically are unsatisfied with the results and outcomes of existing efforts and realize that they need to raise the bar on their ability to drive business growth.
This is the most effective business leadership development process available to leaders of Hospitality businesses.
Who benefits? Unit managers, multi-unit managers or anyone in a leadership position in your business – including the owner/operator.
I offer a range of coaching and mentoring services designed to help owners, operators, managers and other business leaders who are dissatisfied with the status quo propel themselves and their organizations to the next level of success. Program participants are results-oriented individuals who seek to enhance their business and personal performance, effectiveness, and leadership skills. They are open to considering alternative approaches, and they agree to accept and consider constructive feedback and to change behaviors as necessary.
My Coaching Programs Are Designed To Do Three (3) Things:
What good is a program if it doesn’t help/move/motivate/inspire you to get things done? This program will do that – IF you’re ready to make the commitment to working on your business and not merely in your business. Then I will Coach you to achieve your business goals!
I don’t think your goal is to spend a small fortune on books, tapes and manuals, then let them sit on your bookshelf collecting dust. So I don’t sell you a book of systems and forms. I Coach you on how to get things done in your business – how to execute on a daily basis in order to achieve the success you want. Plus, I give you (read free!) the operational systems as a part of your Coaching experience.
We create value two ways:
- I personalize the Coaching experience for you, your staff and your business. This isn’t cookie cutter or lowest common denominator stuff, I take an honest and realistic look at you and your business – where both are at today. Then I work towards taking you to the next level by using real-world, proven, get-it-done systems and processes used by some of the most successful Hospitality businesses in the world. Big or small, new, old or anything in between – makes no difference.
- I focus on innovating your business and your thinking – not solely on solving problems. I do this because solving problems does nothing but get you back to the same level of execution you were at before you encountered the problem. Innovation is what propels you forward.
A Coaching program can be powerful and not cost you a gazillion dollars. Everyone who wants to build the best business should be able to afford the help to do so.
We also think you should be able to know – up front – what the ROI will be. Our goal is always to achieve a 1,000% ROI for you and your business. We believe in this so much, we put in it our guarantee!
We will cover the multitude of areas that are huge opportunities waiting for you to take advantage of, all in a single Coaching package.
Why? Because you shouldn’t have to pay thousands of dollars to learn about a single segment of this business ( i.e. food cost, beverage cost, marketing, menus, etc…) then have to do it all over again when you encounter or want to grow into another segment (i.e. catering, 2nd stores, retail, etc… ).
My On-Demand Coaching Program
On-Demand Coaching services are designed for situations when a full-scale consulting or coaching engagement is not appropriate or desired.Is this service right for you? Here are some issues appropriate for On-Demand Coaching:
- You need an objective, confidential sounding board to test new ideas – or to rethink old ones.
- You want to role play a challenging scenario, such as handling a difficult conversation.
- You’re not sure how to confront bad behavior or poor performance effectively.
- You seek expert advice about how to proceed on a new project or increase the effectiveness of an existing project.
With On-Demand Coaching you’ll get full access to my four decades of experience at a fraction of the investment of a full-scale consulting or coaching engagement.
Coaching Program Benefits
1. Increased Productivity: I strive for a 10-fold return on investment (ROI) on Coaching
2. Improved Job/Employee Fit: Many leaders/employees need objective and ongoing feedback and Coaching is the perfect model for this. Those who are part of a career and talent development initiative, including Coaching, have a plan for progressing professionally.
3. Increased Sales & Profits: We’ve documented that companies whose employees are engaged (well matched to their jobs and enjoying what they do) lead to increases in the most critical bottom-line metrics: sales and profits.
4. Improved Morale & Engagement: Employees who feel valued will perform best, stay longer and contribute more both the business ability to drive top line sales and bottom line profits.
5. Sustained and Enhanced High Performance: Gone are the days when coaches were used only to address performance problems. Now Coaches are used to optimize the high performers by keeping them moving on to new challenges to contribute to the business.
