Training Culture Vs Learning Culture
[vc_row type="container"][vc_column][vc_column_text responsive_align="center"]Dr Rae Baum shared this list on LinkedIn from “Training Culture vs. Learning Culture” by Stephen J. Gill and I thought it was a great start and added to it. How else are the differences defined?
How Fun Creates Results
This is how I have long explained to people that having fun at work gets you better results.
Questions From Operators: Making People Care
Q: "What can you do to make people care about delivering best service?"
The “Killer” Interview Question
I've never met an operator who had really great interviewing skills. Here's a good start on how to get better.