[stm_quote quote=”“Right now, operators must choose between embracing change or becoming irrelevant.”” author_name=”Jeffrey Summers” author_status=”Founder|Principal Summers Hospitality Group”]

Obviously the main goal of any business is to continually improve in order to increase both the top and bottom lines. But how is this achieved and sustained over the long-term since more than 80% of major change efforts fall short of their goals?

My approach helps my client-partners overcome the odds by predicting, measuring and managing the risk associated with change from day one. The results: a proven method to structure, orchestrate and enable the changes necessary to achieve success.

Here are examples of results, clients have achieved by working with Me:

COACHING AND MENTORING
  • Clear direction for the organization due to increased focus on execution.
  • Improved Job/Employee Fit: Many leaders/employees need objective and ongoing feedback and Coaching is the perfect model for this. Those who are part of a career and talent development initiative, including Coaching, have a plan for progressing professionally.
  • Increased Sales & Profits: We’ve documented that companies whose employees are engaged (well matched to their jobs and enjoying what they do) lead to increases in the most critical bottom-line metrics: sales and profits.
  • Improved Morale & Engagement: Employees who feel valued will perform better, stay longer and contribute more to the business’s ability to drive top line sales and bottom line profits.
  • Sustained and Enhanced High Performance: Gone are the days when coaches were used only to address performance problems. Now Coaches are used to optimize the high performers by keeping them moving on to new challenges to contribute to the business.
  • Greater organizational and personal productivity due to establishment of system for identifying priorities
  • Enhanced personal effectiveness due to ability to receive and act on constructive feedback
  • Improved team collaboration and trust as communication and interpersonal skills are enhanced
  • Succession planning pool strengthened due to improvement of skills needed for promotion
STRATEGY FORMULATION AND IMPLEMENTATION
  • Business transformation as a clear vision of the desired future is identified and a plan to achieve it is realized
  • Results-based goals derived from strategic priorities
  • Specific measures of performance that indicate progress and success
  • Implementation plan that specifies how to achieve the vision
  • Increased employee engagement as employees see their contributions to organizational goals
ORGANIZATIONAL CHANGE
  • Rapid goal achievement as people, programs, and processes are aligned with business outcomes
  • Improved communication due to development of common vocabulary around organizational values
  • Inspired employees who see clearly their contribution to the organization’s mission
  • Dramatic increases in performance due to shift from problem-solving approach to appreciative approach
  • Human resources drives organization success as the function is transformed from compliance to strategic partnership
ORGANIZATIONAL EFFECTIVENESS
  • Optimized business outcomes due to alignment of people, programs, and processes
  • Increased accountability as responsibilities and outcome measures are specified
  • Increased collaboration among and across departments due to focus on common goals
  • Seamless guest experiences due to recalibration of ineffective department structure and processes
PROGRAM/PROCESS EVALUATION
  • Increased productivity due to establishment of clear levels of responsibility and accountability.
  • Improved Job/Employee Fit: Many leaders/employees need objective and ongoing feedback and Coaching is the perfect model for this. Those who are part of a career and talent development initiative, including Coaching, have a plan for progressing professionally.
  • Increased Sales & Profits: We’ve documented that companies whose employees are engaged (well matched to their jobs and enjoying what they do) lead to increases in the most critical top & bottom-line metrics: sales and profits.
  • Improved Morale & Engagement: Employees who feel valued will perform best, stay longer and contribute more to both the business’s ability to drive top line sales and bottom line profits.
  • Sustained and Enhanced High Performance: Gone are the days when coaches were used only to address performance problems. Now Coaches are used to optimize the high performers by keeping them moving on to new challenges to contribute to the business.
  • Increased effectiveness as areas for improvement are identified.
  • More effective allocation of resources due to identification of the impact of programs on workplace behaviors and outcomes
  • More consistent decision-making across the organization due to clear criteria.
  • Demonstrated compliance with laws and policies.
  • Consistent policy implementation across the organization.
[ucaddon_blox_mega_icon_blockquote title=”~ Jeffrey Summers, Founder|Principal Summers Hospitality Group” description=”JUUyJTgwJTlDVGhlJTIwb25seSUyMGNvbXBldGl0aW9uJTIweW91JTIwaGF2ZSUyMGlzJTIwdGhlJTIwbGFzdCUyMEV4cGVyaWVuY2UlMjB5b3UlMjBjcmVhdGVkJTIwZm9yJTIwdGhlJTIwbGFzdCUyMEd1ZXN0JTIwd2hvJTIwd2Fsa2VkJTIwdGhyb3VnaCUyMHlvdXIlMjBkb29ycy4lRTIlODAlOUQ=” icon_color=”#d73a31″ uc_fonts_data=”JTdCJTdE”]
COMMUNICATION
  • Increased productivity as managers gain skills needed to challenge employees constructively about their performance
  • Increased employee engagement due to honest and ongoing feedback
  • Decreased grievances and lawsuits due to ability of managers and employees to engage in difficult conversations
  • Increased trust as individuals learn to rely on personal power to influence others
  • Motivating work environment due to effective communication at all levels
PERFORMANCE DEVELOPMENT
  • Increased productivity and profit as employees become fully successful in performing their jobs
  • Increased retention of key employees as good performance is recognized
  • Effective two-way communication as managers learn to give and receive constructive feedback
  • Increased employee engagement as employees see clearly the contribution they make to the organization (clear line-of-sight)
  • Increased management attention on the business as less time is spent resolving conflict
  • Fewer complaints and less conflict as job and performance standards are articulated clearly
EMPLOYEE RELATIONS
  • Expensive and embarrassing litigation avoided due to timely resolution of workplace conflicts and differences
  • Greater productivity as individuals learn to communicate respectfully and to handle differences and conflicts effectively
  • More effective use of leader’s time as they are able to focus on business issues instead of on handling conflicts
  • Increased retention as employees’ voices are heard and their ideas taken seriously
  • More collegial and collaborative work environment due to training in communication and influencing skills
  • Reduced costs and employer liability as people are held accountable for their behavior
ETHICS AND VALUES
  • Positive culture changes as people, programs, and processes embody organizational values
  • Consistent, values-based decision-making across the organization as managers and employees utilize appropriate ethical frameworks
  • Decreased incidence of undesirable behaviors as behavioral “boundaries” based on organizational values are established and implemented
WORKSHOPS/SPEAKING
  • Rapid achievement of business outcomes as workplace programs and processes are aligned with organizational goals
  • Increased productivity due to improved skills, programs, and processes
  • Increased trust, respect and influence as leaders and employees learn more effective engagement skills
  • Energized employees who more clearly see and support the organization’s purpose and goals
  • More effective use of managers’ time due to use of challenging and engaging feedback skills
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The question you have to ask yourself now is: “What would happen to your business if you could achieve these same results?”

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HERE ARE FIVE WAYS I CAN HELP YOU START GROWING YOUR BUSINESS TODAY

1. Join my BizWorx™ Coaching program and start growing your business the very day you start. I help business leaders rapidly grow their businesses with sustainability. If this fast growth interests you, call me at +1 817-797-2929 and talk to me about your opportunity at no charge.

2. Engage me in  a GrowthWorx™ Consulting Project and finally set your business on the road to rapid and sustainable growth.

3. Conduct an Onsite Review in order to create a blueprint for growing your business in the coming year.

4. Have me Facilitate A Strategy Session for your leadership team. Most of our clients now do this every 6 months and it has provided the needed focus and accountability necessary to achieve sustainable growth.

5. Have questions? Let’s Talk! Contact me to discuss your opportunity with no obligation to you for the first conversation.

Let's Get Started Now!
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