Category
IL
Definition
Transactional — BELOW ZERO, subtracts. Most operators live here and never know it. The Guest is a ticket, not a person. This is the default floor, not a hostile outlier rung.
Explanation
See Definition.
44 years. 200+ independent operators coached. 34 restaurants opened from scratch.
I work with restaurant operators who know something is wrong and are ready to find out what it actually is — and with leaders who are ready to build something that lasts.
The complete framework is in my new book: The Operator’s Playbook
Call or text: +1-817-797-2929 Email: Jeffrey@JeffreySummers.com
