Definition

The Road 2 relationship depth band for Guests with more shared history, trust, and mutual life overlap — more of their story lives inside your four walls, and more of yours lives inside theirs. Deeper relationship depth and current microeconomic weight, not defined by frequency or spend alone but by the density of shared life running in both directions. Every Guest is owed the family standard; immediate family simply carries more history. The goal of Road 2 operations is to bring more Guests from [Extended Family] toward immediate family through genuine relationship-building.

Explanation

The phrase “more of their story lives inside your four walls” is doing real work — it names relationship depth as something concrete and bidirectional, not a marketing abstraction. An immediate-family Guest has history with the operation the way a family member has history with a household: shared memory, mutual recognition, a sense that both sides would notice if the other disappeared.

Because the standard of care doesn’t change between bands — only the depth of shared history does — the operator’s job isn’t to ration warmth by tier. It’s to keep building the kind of relationship that moves Guests from extended toward immediate over time, which is the practical expression of what [Relational Compounding] is compounding.