You’ve Been Warned
I find that audiences are far better served through provocation and by challenging them with new ideas or new perspectives than they are with commiseration, pandering, and “comfort food” (which many presentations resemble). Of course, the speaker must be calibrated toward helping others and not self-aggrandizing. If you’re receiving 10s on feedback sheets and standing ovations at every presentation, the odds are that you’re simply not doing a very good job improving others’ lives with the speaker’s you’ve chosen.
Still Here? OK Then
My passionate delivery of “Nail On The Head” content will leave everyone energized with dozens of new ideas and even more important, a commitment to use what they’ve learned.
In order to fine-tune the information I present, as well as create more and deeper value for you and those who participate in your event, my speaking process always includes whenever and wherever possible:
I invest up to two weeks of time and effort to design and prepare for each presentation.
Interviews with all key stakeholders (staff, managers, guests, vendors, etc…)
Observation (I’ll covertly observe your business and people in action – in person – where possible)
Social media research (mentions, posts, website, reviews, etc…)
I will help promote the event on my site and via my social media channels beginning 2 months before the event.
I will provide a presentation of up to 90-minutes (including Q&A)
Handouts of all materials used at your event or make them available as a download from your and my website just for event participants.
I will stay at the event during the day on which I speak, answering any questions that attendees have
I’ll be also available to attendees of your event for educational sessions, coaching, one-on-ones, Q&A, or just for questions after the speaking session.
All participants will receive direct email access to me for follow-up and questions.
All handouts, slides, notes, etc. will be available for download from the event webpage on the SHG website.
EMPOWERING YOUR EMPLOYEES
“Jeffrey explains the Why, but illustrates the How-To, as well”
I don’t entertain. I inspire audiences to take action, then equip them to do so. Your audience will leave with the knowledge and tools necessary to immediately put better ideas into practice, so they can realize tangible benefits for their businesses. This level of practical insight helps your attendees to demonstrate the ROI of attending your event.
I never give the same talk twice! So needless to say, I customize each topic and presentation to fit your businesses needs but past topics covered include:
Service and the Guest: How Not to Be A Commodity!
Creating the Right Culture for Success!
How the Right Values Can Make You Money!
You Can’t Shrink Your Way To Greatness: Why Cost Control Isn’t Enough!
Putting Together the Best Teams: Great Talent Makes Great Businesses!
Marketing In The Downturn or “It’s Not The Economy Stupid, It’s Your Business!”
Building Guest Loyalty
Branding Your Business
Training Is The Ultimate UEP – Managers
Talent Is The Name of The Game – Managers
The Guest Is Always The Guest! – Staff or Managers
The Art of The Shift – Managers
Financial/Revenue Management – Managers
Beverages Are More Than Alcohol – Staff or Managers
Systems and Processes Mean Money – Managers
Menu Engineering Profits – Managers
All Work Is Teamwork – Staff
The Fundamentals Make You Money – Staff or Managers
Don’t see a topic you need covered? Call me and I can design one for you! It’s as simple as that.
- Continental USA
- Western Europe, Central America, Hawaii, Alaska, Caribbean, Canada
- Middle East, Eastern Europe, Russia, South America
- Asia, India, Australia, Africa
Travel costs (including flight and hotel) will be estimated and paid in advance.
How We Make You Better
All of our programs are built to make you a success. Which means we build them according to your specific and unique needs. This doesn’t mean we “customize” them to fit your business (which means nothing more than taking a templated program and tweaking it to fit your situation). We personalize them 100% from the beginning to ensure that we leverage every unique aspect of your business in order to innovate your ability to create success. This is a very critical difference.