Definition

The unified framework describing the relationship between the operator’s operational state (H) and the Guest’s experience state (E). H and E are not two separate frameworks — they are one architecture described from two perspectives simultaneously. The H-Ladder names what the operator is producing. The E scale names what the Guest is receiving. They are mirror images: every H level produces the corresponding E level. The operator cannot produce E³ without building H³. The Guest cannot experience E³ in a building running at H² or below. The architecture is bidirectional — the Guest’s experience is the verdict on the operator’s operational state, and the operator’s operational state is the only variable that changes the Guest’s experience level.

Explanation

Locked at the definition layer. Full explanation pending workshop pass.

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