I Help My Client-Partners Achieve Real-World Success
My company, Summers Hospitality Group, is a full-service consulting group that provides strategic directions for food & beverage driven Hospitality brands including new concept development, recalibrating existing brands, driving technology solutions, marketing strategies, f&b menu development & engineering and other game changing Hospitality brand initiatives.
I work with restaurants, hotels, retail and any other business or organization that demands the experiences they deliver be ‘Best Experiences’. Our work with businesses achieves three things:
A single-minded focus for getting results.
I provide custom business solutions based on an assessment of your business. By providing a custom road map grounded in the Hospitality Fundamentals and supporting your unique business needs, I am able to create the impact necessary to deliver sustainable growth.
I combine a passionate hospitality perspective, deep expertise in marketing and operational strategy and decades of successful experience serving top hospitality businesses around the globe.
My Expertise
My Coaching and consulting services focus on our clients’ most critical issues and opportunities: strategy, growth, performance improvement, organization, analytics, information technology, culinary, beverage, service, real world results, social/digital, new business openings, guest experience design, marketing/branding across all sectors and geographies. I bring intensive, pragmatic and successful expertise, but am known for my holistic perspective: I capture value across every experience of any organization. I deliver a proven multiplier effect from optimizing the sum of the parts, not just the individual pieces.
Guest|Employee Experience Design
In-depth guest insights combined with economic and operational fundamentals
Growth
Identifying opportunities and developing business cases to make sustainable growth a source of on-going and long-term value.
Digital|Social Business
Deliver on core strategy, amplifying guest experiences and operate smarter and faster.
New Business Opening
From site selection to grand opening.
Results
Predicting, measuring and managing risk associated with change management
Information Technology
Realizing the full potential of IT resources, investments and assets.
Analytics
Strategic experience and analytical expertise combine to enable better decision making and create long-term value.
Performance Development
Enabling businesses to grow revenue, improve margins and reposition quickly.
Marketing|Branding
Engineering guest loyalty.
Operations
BOH|FOH|TOH Development, marketing and engineering for optimal sales and profitability.
Organization
Ensuring the entire business is aligned and set up to successfully deliver on all goals and objectives.
Strategy
Tailored solutions that deliver results and achieve sustained growth.
What Clients, Partners and Colleagues Say About Me
I combine the comprehensive business understanding that underpins all Hospitality disciplines with practical operations expertise. I have served hundreds of clients from big, medium and small businesses and have deepened my expertise across the total range of segments.
This is some of what my client-partners have to say about me:
