Loyalty is probably the most abused word in the marketing lexicon and is usually defined…
An age old question in Hospitality is still, “How do you build volume?”
[av_textblock size=” font_color=” color=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” av_uid=’av-jw831y’ admin_preview_bg=”] A Loyalty Program is meant to…
Unless everything that goes on and/or is talked about in your business does not have you asking “How does this impact the guest?” you can’t be
successful long term.
Facts, figures and insights about real, guest loyalty.
Q: Since most loyalty programs involve some sort of comp (discount) what do you propose instead as the incentive?
Bad Service Is The Norm