Common Misconception of Loyalty Programs

Loyalty Program is meant to maintain and strengthen the relationship between customer and brand. But are you sure that your current loyalty program is doing that? Watch this video by Regan Yan to find out.

Jeffrey Summers
For four decades, my coaching, consulting, public speaking, workshops, management team retreats and articles have helped hundreds of hospitality leaders worldwide, build successful Hospitality businesses. The Summers Hospitality Group is a global full-service hospitality consulting firm best known for its unique results-driven, strengths-based system for developing extraordinary leaders and demonstrating the performance impact they have on their organizations.

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