Why I Don’t Sell Restaurant Turnarounds
A turnaround is the bill for a read nobody ran. What’s worth paying for is the capability to run that read yourself, every shift, so the bill never piles up.
What I Have To Undo Before I Can Fix Anything
When I am called into a restaurant that has spent years fixing leaks, the first work is not fixing anything. It is undoing the fixes, because every one of them was a workaround.
