“There are 7 billion people in the world. Not all of them will appreciate your…
Massimo Bottura: “I have a test that I do with my chefs—it’s called “Who Are…
“I’ve never believed in “bad employees.”
The idea that you need a weekly manager’s meeting in order to do anything is just plain dumb. And the idea that it is a “characteristic of successful independent restaurants” is complete hokum. It is not.
Do all 9+ of these and you’ll have that rockstar culture you’ve been denied for years.
After four decades of hiring, training and coaching literally thousands of employees, I’ve come to look for certain behaviors that define really amazing employees. Here’s my top 10 list.
Q: “What can you do to make people care about delivering best service?”