Massimo Bottura: "I have a test that I do with my chefs—it's called "Who Are You?" You have to express yourself in an edible way—or even in a different way. You have to express yourself and tell me who you
The idea that you need a weekly manager's meeting in order to do anything is just plain dumb. And the idea that it is a "characteristic of successful independent restaurants" is complete hokum. It is not.
After four decades of hiring, training and coaching literally thousands of employees, I’ve come to look for certain behaviors that define really amazing employees. Here’s my top 10 list.