Custom Inovations

All of our programs are built to make you a success. Which means we build them according to your specific and unique needs. This doesn’t mean we “customize” them to fit your business (which means nothing more than taking a templated program and tweaking it to fit your situation). We personalize them 100% from the beginning to ensure that we leverage every unique aspect of your business in order to innovate your ability to create success. This is a very critical difference.

Questions From Operators: Making People Care

Q: “What can you do to make people care about delivering best service?”

A: “Nothing.”

[Could be service, food, sales, profits, cleanliness, organization, manners, other people, etc…]

You can’t make people care about anything. They have to care about something on their own (values). The only thing you can do with people who don’t care about your business is to replace them with people who will (shared values).

Same goes for motivating people. You don’t motivate people. You can only create an environment in which they are inspired enough to motivate themselves to do best work.

Jeffrey Summers Administrator
Principal At Summers Hospitality Group

For four decades, my coaching, consulting, public speaking, workshops, management team retreats and articles have helped hundreds of hospitality leaders worldwide, build successful Hospitality businesses.

The Summers Hospitality Group is a global full-service hospitality consulting firm best known for its unique results-driven, strengths-based system for developing extraordinary leaders and demonstrating the performance impact they have on their organizations.

follow me
×
Jeffrey Summers Administrator
Principal At Summers Hospitality Group

For four decades, my coaching, consulting, public speaking, workshops, management team retreats and articles have helped hundreds of hospitality leaders worldwide, build successful Hospitality businesses.

The Summers Hospitality Group is a global full-service hospitality consulting firm best known for its unique results-driven, strengths-based system for developing extraordinary leaders and demonstrating the performance impact they have on their organizations.

Comments
All comments.
Comments