The Demand
Tomorrow, pick one value you claim to hold and describe it in purely behavioral terms — not what you believe, but what you'd actually see someone do. Then watch your own behavior under pressure during the shift and check it against that description. The gap between stated values and pressure behavior is the truth about your culture.
The Work
Name one value you claim to hold:
Describe it in purely behavioral terms — not what you believe, what someone would actually see you do:
Watch your own behavior under pressure during tomorrow's shift. What did you actually do when it counted?
The gap between the stated value and the pressure behavior:
The story you tell about yourself versus the story the cast is reading:
44 years. 200+ independent operators coached. 34 restaurants opened from scratch.
I work with restaurant operators who know something is wrong and are ready to find out what it actually is — and with leaders who are ready to build something that lasts.
The complete framework is in my new book: The Operator’s Playbook
Call or text: +1-817-797-2929 Email: Jeffrey@JeffreySummers.com
