Performance Workshop
A ThinkWorx™ Workshop — Las Vegas
Performance is what actually happens in your operation — on the stage, in real time, during the shift. Not what the P&L says happened last month. What is happening right now, in front of you, while there is still time to change it. The Performance Workshop is a two-day working session built around the discipline of reading your operation accurately while it is running and making decisions from what you see.
Most operators manage their restaurants from the P&L. By the time the numbers arrive, the shifts are over. The margin is already gone. The Guest Experience has already happened.
What Happens In The Room
Day 1 is the read. Every operator in the room examines how they currently consume information during a shift — what they look at, what they miss, what they react to, and what they never notice until the P&L tells them it was there. The leading indicators get mapped against the lagging ones. By the end of Day 1, every operator knows the gap between what they are reading and what is actually happening.
Day 2 is the system. Each operator builds their performance management discipline — the pre-shift read, the in-shift read, the post-shift debrief, and the metrics that tell the real story before the report does. They leave with a system their entire leadership team can run.
The Room
You are not sitting in a lecture. You are sitting in a room with up to nine other independent restaurant operators who are working through the same fundamental you are — with 44 years of pattern recognition facilitating the conversation.
Every operator in the room has something to learn from every other operator in the room. That is not an accident. It is the design. The group size is capped at ten because the conversation only works when everyone in it has real skin in the game.
Pre-Work
When you purchase your workshop pass, you receive The Operator’s Playbook — Performance and The Performance Fieldbook immediately. You read them before you arrive.
This is not optional. The workshop is not an introduction to the material — it is the application of it. Operators who arrive having done the pre-work get significantly more out of the two days than operators who haven’t. The room assumes you’ve read it.
What You Walk Away With
- The discipline of the pre-shift read — what to look for before the shift starts
- The in-shift read — what to monitor while the operation is running
- The post-shift debrief — what to capture before the shift becomes history
- The connection between real-time performance decisions and lagging financial outcomes
- A 14/30/90 day action plan — what you do Monday, what you do in the first month, what you build in the first quarter
- The Operator’s Playbook — Performance, Volume 4 of 5 and The Performance Fieldbook — yours to keep
- A performance management system your entire leadership team can run
Who This Is For
The operator who manages from the numbers but knows the numbers are always late. The owner who wants to stop reacting to last month and start shaping this shift. The leader who understands that performance is produced on the stage — not reported in a spreadsheet.
If you are looking for a scheduling tool, this is not the workshop for you. If you are ready to build the reading discipline that changes what your operation produces every shift, it is.
Curriculum Beats
- Core — 4.0, 4.1: By Design or By Default
- CVR — The Standard The Category Has Not Reached
- LD — Leadership (Real Job of Leadership, First 90 Days, Firefighting Addiction, Root Cause Framework, Speed of Decisions, Corrective vs. Adaptive, Six Blind Spots, Ownership Test)
- ME — Metrics (Leading vs. Lagging, Transactional Dystopia, Average Check by Daypart, RevPASH, Throughput, Metrics That Measure the Relationship)
- RC — What the Numbers Are Actually Saying
- RT — The Shift-Level Proof
- SH — Shift (Shift Prerequisites, Pre-Shift: The All-Hands, The Point of Opportunity)
Sequence and timing determined after first workshop run.
Investment
Dates: TBD
Location: Las Vegas, Nevada
Price: $2,500 per attendee
Two days. Limited to 10 operators per session.
The cap is intentional. These workshops are working sessions, not presentations. Every operator in the room gets time on the table — their operation, their decisions, their gaps. That only works when the group is small enough for real work to happen. Ten is the ceiling because above ten, the room becomes a seminar. Below ten, it stays a workshop.
Every workshop includes two days in Las Vegas, the Playbook and Fieldbook for that fundamental, and 30 days of unlimited access to me after the workshop ends.
The operator who pays attention in the workshop can recover their investment the moment they walk back into their building. Everything after that is gravy.
The ROI target is 1,000% — $25,000 in cost savings, revenue growth, or both. That is one decision, applied consistently, from what you learn in two days. That is the floor. The operator who builds the full discipline compounds well beyond it.
I guarantee the ingredients. You guarantee the plate.
All ThinkWorx™ workshops are covered by the [100% Effective Guarantee →]
30 Days of Unlimited Access
30 days of unlimited access — call, text, or email — to help you implement what you’ve learned.
Every question gets answered inside the frame of the fundamental you attended. If the answer lives in a different fundamental, I will tell you which one — and that is exactly why the Complete Series Pass exists.
What Comes Next
The workshop gives you the fundamental. The 30 days gives you the implementation support. What comes after that is yours to decide.
Some operators leave the workshop and do the work on their own. The framework is clear, the books are in their hands, and the 30 days of access is enough to get them moving. That is a legitimate outcome.
Others recognize that building the complete system — all five fundamentals, in sequence, applied to their specific operation — is work they want to do with someone who has already built it. That is what a coaching engagement is for.
Not because they couldn’t figure it out alone. Because they want to do it completely.
If that is where you land after the workshop, reach out. We will build it from there.
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