The Demand
Before you finalize your next decision, run it through the Triangle: what does this do to the Guest, the cast, and the business, simultaneously? If it strengthens one by quietly robbing another, it isn't a decision yet — it's a trade you haven't named. Find the version that grows all three before you commit.
The Work
Name your next decision:
Run it through the Triangle:
What does this do to the Guest?
What does this do to the cast?
What does this do to the business?
Does it strengthen one side by quietly robbing another? Name the trade you haven't named yet:
The version of this decision that grows all three sides simultaneously:
44 years. 200+ independent operators coached. 34 restaurants opened from scratch.
I work with restaurant operators who know something is wrong and are ready to find out what it actually is — and with leaders who are ready to build something that lasts.
The complete framework is in my new book: The Operator’s Playbook
Call or text: +1-817-797-2929 Email: Jeffrey@JeffreySummers.com
