Operator's Playbook | Casting arc | Insert candidate
Status: DRAFT
Never lower your standard so a mediocre applicant can raise theirs. That trade feels practical in the moment — the shift needs covering, the calendar is full, the alternative is going short. It is not practical. It is expensive. The cast member hired below standard does not rise to meet it. The standard falls to meet them. And it takes the cast around them with it.
The shift you cover with the wrong person costs less today and more for every shift after. That math never runs the other way.
44 years. 200+ independent operators coached. 34 restaurants opened from scratch.
I work with restaurant operators who know something is wrong and are ready to find out what it actually is — and with leaders who are ready to build something that lasts.
The complete framework is in my new book: The Operator’s Playbook
Call or text: +1-817-797-2929 Email: Jeffrey@JeffreySummers.com
