The Demand
Before your next shift, pick one piece of technology already running in your building and check it against the three things implementation requires: time for training, a champion who owns the rollout, clear metrics that define success. If any of the three is missing, name it today, because the technology did not fail — the implementation did, and implementation is a leadership decision.
The Work
Name a technology purchase currently underutilized in your operation:
The three implementation requirements:
Time for training — was it budgeted and delivered, yes or no:
A champion who owns the rollout — name them, or note there isn’t one:
Clear metrics that define success — name them, or note none were set:
Estimate what percentage of this tool’s capability your team is currently using:
Whose decision was it to skip the missing piece — name the leadership gap honestly:
What you will put in place this week to close the implementation gap:
44 years. 200+ independent operators coached. 34 restaurants opened from scratch.
I work with restaurant operators who know something is wrong and are ready to find out what it actually is — and with leaders who are ready to build something that lasts.
The complete framework is in my new book: The Operator’s Playbook
Call or text: +1-817-797-2929 Email: Jeffrey@JeffreySummers.com
