Custom Inovations

All of our programs are built to make you a success. Which means we build them according to your specific and unique needs. This doesn’t mean we “customize” them to fit your business (which means nothing more than taking a templated program and tweaking it to fit your situation). We personalize them 100% from the beginning to ensure that we leverage every unique aspect of your business in order to innovate your ability to create success. This is a very critical difference.

The Myth Of Retention

One of the biggest myths is that we have a retention problem as if people who take an hourly, minimum wage job are going to stay there indefinitely.

Really? No.

They’re going to grow into bigger, better roles (either with your business or someone else’s). What we have is a growth problem.

We don’t grow our people so someone else does and we call that a retention problem.

It’s complete nonsense and misses the most critical point.

What do employees want more above all else? Growth. Both personal and professional.

If you can’t offer them the opportunity to grow, then they will leave at some point – probably sooner than later depending on what options they have in the market.

Jeffrey Summers Administrator
Principal At Summers Hospitality Group

For four decades, my coaching, consulting, public speaking, workshops, management team retreats and articles have helped hundreds of hospitality leaders worldwide, build successful Hospitality businesses.

The Summers Hospitality Group is a global full-service hospitality consulting firm best known for its unique results-driven, strengths-based system for developing extraordinary leaders and demonstrating the performance impact they have on their organizations.

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Jeffrey Summers Administrator
Principal At Summers Hospitality Group

For four decades, my coaching, consulting, public speaking, workshops, management team retreats and articles have helped hundreds of hospitality leaders worldwide, build successful Hospitality businesses.

The Summers Hospitality Group is a global full-service hospitality consulting firm best known for its unique results-driven, strengths-based system for developing extraordinary leaders and demonstrating the performance impact they have on their organizations.