- The benefit is always less than if your brand controlled everything it touches.
- Using a third-party to execute a significant portion of your Guest experience can be crippling.
- The Guest’s loyalty then is with the delivery brand and not your brand regardless.
- You’ve become a commodity.
44 years. 200+ independent operators coached. 34 restaurants opened from scratch.
I work with restaurant operators who know something is wrong and are ready to find out what it actually is — and with leaders who are ready to build something that lasts.
The complete framework is in my new book: The Operator’s Playbook
Call or text: +1-817-797-2929 Email: Jeffrey@JeffreySummers.com
