Most restaurant failures aren’t concept failures. They’re execution failures — systems that weren’t built, training that didn’t happen, a team that wasn’t ready, a Guest experience that didn’t match the promise. The window between lease signing and opening day is the most leveraged time you will ever have in your operation. What you build in that window runs the business long after the opening rush is gone.
Pre-Opening Consulting covers the full arc from concept lock through your first 90 days — building the operational infrastructure your business needs before the doors open, not after.
What we build together:
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Operational systems and standard operating procedures
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Cast recruitment, hiring framework, and onboarding structure
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Training program design and delivery
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Guest Experience standards and service sequence
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Opening team preparation and soft open execution
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30-day and 90-day operational benchmarks
This is not a checklist service. It’s a working engagement — I am alongside you through the build, not handing you documents and walking away.
