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The Eight Formal Coaching Steps

There are eight formal coaching steps that the best leaders and the worst bosses do differently.

To gauge where you stand on the coaching spectrum, evaluate how you do in each of these areas:

  1. Communicate clear performance goals and expectations.
  2. Meet regularly in one-on-ones for coaching.
  3. Ask for a summary of results and activities.
  4. Set plans and commitments.
  5. Keep commitments and action plans.
  6. Praise progress and recognize positive results.
  7. Provide timely and regular feedback and guidance.
  8. Make the time to coach in formal one-on-ones and build positive relationships with high expectations.
Jeffrey Summers
For four decades, my coaching, consulting, public speaking, workshops, management team retreats and articles have helped thousands of hospitality leaders worldwide, build successful businesses. The Summers Hospitality Group is a global full-service hospitality consulting firm best known for its unique results-driven, strengths-based system for developing extraordinary leaders and demonstrating the performance impact they have on their organizations.

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