Models
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Be Unreasonable
December 9, 2018 -
The Problem With Problems
June 1, 2017 -
One of the country’s top restaurateurs on the difference between service and hospitality
July 20, 2006
“It has been a pleasure being coached by Jeffrey. At times, he believed more in me than I believed in myself, which helped me continue to reach higher.”
“What started out as a small menu engineering project turned into the design & build of a brand new business. I was dreaming small until Jeffrey helped me realize what I truly wanted to do and worked with me every step of the way in order to achieve it.”
“Jeffrey is a no non-sense guy that really wants his client’s business to succeed. His words “you can’t work in the business, you must work on the business” are in my head daily when I start to lose focus. I am a better business woman, event producer and employer because of his efforts.”
“Why do we have to go through all this change?”
“When is someone going to train me?”
“When will the (BOH – FOH) do its job right?”
“Who dropped the ball?”
“Why don’t they communicate better?”
“Who’s going to solve the problem?”
“Why is it so slow?”
“Why do we always run out of things?”
“Why can’t they get my schedule right?”
“Why did we hire another___.
I told them I wanted to do that!”