This meme was posted on LinkedIn earlier and the subsequent commentary by the author included this: “It’s either right or wrong. It’s either done the correct way […]
Be Unreasonable
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The Problem With Problems
This is a vicious cycle. It’s caused more band-aids to be applied to more operations than you can imagine.
The Difference Between Service & Hospitality
Being technically proficient is an important fundamental to master but the degree of hospitality necessary to add meaningfully differentiated value is much, much higher.