Covid: An Opportunity To Revisit Drive-Thru Thinking
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Covid has, if nothing else, sped up the thinking about how we deliver the Guest experience. It’s never made sense to me that an operator dedicates less than 20% of his unit’s resources to something that delivers 50-65% of his sales.
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Digging Deeper
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Are You Ready For
Your One-On-One?
The two choices you have are: To step forward into growth or
remain in your death spiral.