Questions From Operators
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QFO: “What should you do if your employees are complaining about wages?
February 18, 2023 -
QFO: Why do you think there is a poor employee management structure within the hospitality industry?
August 18, 2020 -
QFO: What can a newly opened, up-scale restaurant do to set itself apart in a location that contains multiple other competing restaurants?
January 5, 2020 -
QFO: What are the biggest challenges an independent restaurant faces in its first 5 years of business?
January 8, 2019 -
QFO: Why do hostesses at restaurants make small talk as they seat you?
December 28, 2018 -
QFO: What is the first step that I should take before I build my own restaurant?
December 1, 2018 -
QFO: Big Menu Or Small Menu?
November 12, 2018 -
Questions From Operators: Frustration
November 28, 2017 -
Questions From Operators: Employee Engagement
November 18, 2017 -
Questions From Operators: Social Media
November 18, 2017 -
Questions From Operators: Making People Care
August 1, 2012 -
QFO: What Else Can I Do But Discount?
July 31, 2012
“It has been a pleasure being coached by Jeffrey. At times, he believed more in me than I believed in myself, which helped me continue to reach higher.”

Miguel Arteagra
Owner|Operator, De La Cruz Mexican Cuisine
“What started out as a small menu engineering project turned into the design & build of a brand new business. I was dreaming small until Jeffrey helped me realize what I truly wanted to do and worked with me every step of the way in order to achieve it.”

Leonardo Rozatos
Owner|Operator, Plaze Cafe Southside
“Jeffrey is a no non-sense guy that really wants his client’s business to succeed. His words “you can’t work in the business, you must work on the business” are in my head daily when I start to lose focus. I am a better business woman, event producer and employer because of his efforts.”

Amy Shackelford
President, Sedona Productions