Experience
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What Is The Employee Experience?
January 17, 2020 -
What’s The One Thing You Must Do To Deliver Exceptional Service?
February 8, 2018 -
What Is The Guest Experience?
June 1, 2017 -
The “Experience As Business” Approach: Howard Behar’s ” People First” Master Class
April 13, 2017 -
The Employee Engagement Model
October 31, 2016
“It has been a pleasure being coached by Jeffrey. At times, he believed more in me than I believed in myself, which helped me continue to reach higher.”

Miguel Arteagra
Owner|Operator, De La Cruz Mexican Cuisine
“What started out as a small menu engineering project turned into the design & build of a brand new business. I was dreaming small until Jeffrey helped me realize what I truly wanted to do and worked with me every step of the way in order to achieve it.”

Leonardo Rozatos
Owner|Operator, Plaze Cafe Southside
“Jeffrey is a no non-sense guy that really wants his client’s business to succeed. His words “you can’t work in the business, you must work on the business” are in my head daily when I start to lose focus. I am a better business woman, event producer and employer because of his efforts.”

Amy Shackelford
President, Sedona Productions