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Effective Coaching Skill Development Focuses On Four Areas

  1. Helping leaders diagnose the learning styles of team members to optimizing one’s work with them. These adjustments can accelerate the team member’s ability to learn from experience.
  2. Using questioning and active listening to help others clarify goals in relation to the current realities, outlining the challenges ahead in achieving an important result, and figuring out to how best overcome these challenges. At SHG, we term the second set of coaching capabilities: Performance Partnerships.
  3. Providing reinforcing feedback, builds inspirational and behavioral momentum by highlighting what is working well and should be continued.
  4. Identifying and resolving performance gaps while winning the commitment of team members to closing these key gaps.
Jeffrey Summers
For four decades, my coaching, consulting, public speaking, workshops, management team retreats and articles have helped thousands of hospitality leaders worldwide, build successful businesses. The Summers Hospitality Group is a global full-service hospitality consulting firm best known for its unique results-driven, strengths-based system for developing extraordinary leaders and demonstrating the performance impact they have on their organizations.