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QFO: Why do you think there is a poor employee management structure within the hospitality industry?

Whoa boy buckle up…

  1. Poor leadership
  2. Transactional thinking
  3. Short-term thinking
  4. No thinking
  5. A complete misunderstanding about the dynamics of growth.
  6. A complete misunderstanding about the import of mission.
  7. A complete misunderstanding about marketing.
  8. A complete misunderstanding about training and Coaching.
  9. A complete misunderstanding about influence.
  10. A complete misunderstanding about community.
  11. On and On and On…
Jeffrey Summers
For four decades, my coaching, consulting, public speaking, workshops, management team retreats and articles have helped thousands of hospitality leaders worldwide, build successful businesses. The Summers Hospitality Group is a global full-service hospitality consulting firm best known for its unique results-driven, strengths-based system for developing extraordinary leaders and demonstrating the performance impact they have on their organizations.

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