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Questions From Operators: Employee Engagement

Q: How true is this statement? “Employee Engagement is something all organizations need, but it is tricky to tactically execute.”

A: “…tricky to tactically execute…” : It’s not tricky and the employer doesn’t ‘execute’ it. Engagement is intrinsic to the employee: meaning if you hire people who share your values and provide an environment that inspires them, you will have high degrees of organic engagement. If you do not, there is no ‘solution in a box’ that can overcome your bad hiring processes, your lack of inspiring work or even your lack of values.

For four decades, my coaching, consulting, public speaking, workshops, management team retreats and articles have helped thousands of hospitality leaders worldwide, build successful businesses. The Summers Hospitality Group is a global full-service hospitality consulting firm best known for its unique results-driven, strengths-based system for developing extraordinary leaders and demonstrating the performance impact they have on their organizations.

jeffrey@jeffreysummers.com